How do I order my pets prescription from BCP?
You must have a prescription from a licensed Veterinarian. If your Veterinarian gave you the prescription, you can send it directly to us via fax, email or postal service. Most often, the Veterinarian will call the prescription in directly to BCP. However, we will never fill a prescription until the person responsible for payment has contacted BCP. If your Veterinarian calls your prescription in, we will hold it until you contact us with your billing and shipping information.
How and when should I receive my order?
You should receive your order within two business days after you confirm your shipping and billing information with BCP. All orders are shipped via FedEx. If shipped to a residential address, the package MUST be signed for unless you complete and return a signed signature waiver. Other options include shipping to a commercial location such as your office, shipping to a FedEx pickup location near you, or shipping to the Veterinarians office for pickup (we must receive permission from the clinic for this option). **If you live in or around the Houston area, you may pickup your prescription Monday – Friday between 9am and 6pm.**